Website ServiceNow
ServiceNow
Company : ServiceNow
Job Description
Internship Program Overview
At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.
Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us.
Team Overview
We are the Experience Team (EX)! We are made up of Product Designers, UX Researchers, Technical Writers, Design Operations, Design Technologists and Visual Designers.
We are successful because of the collective minds of diverse individuals within the Experience Team, contributing to building innovative software that makes workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products.
Learn more about our team here:
UX Research Intern – What you will do:
Represent the needs of customers and their end users, gathered via various research methodologies from discovery through design validation techniques
Participate in planning and facilitation, analysis and reporting on various research initiatives.
Communicate your findings through artifacts such as personas, journeys, task analyses, etc. as needed to your core team.
Partner closely with Sr. UX staff to help influence the product strategy and roadmaps with validated user research findings.
Support design formative or summative validation through iterative usability testing.