Website Nesco Resource, LLC
Nesco Resource, LLC
Company : Nesco Resource, LLC
PRIMARY PURPOSE:
To design, develop, maintain, test and debug tests for software and applications; to determine the compatibility and impact of new programs on existing system tests and test plans; to develop expertise in and assume responsibility for one or more specific system functions; to formulate/define system scope and objectives; to devise or modify tests to verify implementation of complex problems; to assume responsibility for project completion; and to provide guidance and training to Quality Assurance Analyst I colleagues.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Becomes familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces. Assumes responsibility and develops expertise for a specific area of functionality of the application. Defines and establishes quality assurance procedures, standards, metrics reporting and auditing. Analyzes user needs as required; leads in the design of tests to verify that end user needs have been met. Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests. Assesses requirements of insurance carriers and regulatory groups; leads in the design and development of tests to verify system software meets those requirements. Tests and verifies software; assists in testing projects for members of the programming staff. Prepares documentation for assigned projects and follows software release procedures. Assists in the professional growth of Quality Assurance Analyst I colleagues. Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans. Maintains up-to-date knowledge of current quality assurance tools and other technology advances. Delivers and maintains the highest quality of customer services to our clients.
Performs other duties as assigned. Supports the organization’s quality program(s). Travels as required.
QUALIFICATIONS
Education & Licensing Bachelor’s degree from an accredited college or university required. Information Systems or Computer Science major preferred.
Experience Eight (8) years of information technology/computer science experience or equivalent combination of education and experience required, including four (4) years of testing/quality assurance experience with two (2) years specialized experience with emphasis on interpreting user requirements, and development of business application tests required. Insurance industry experience preferred.
Skills & Knowledge
Knowledge of client/server applications and claims management systems
Excellent project management skills
High level of self-motivation
Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products
Leadership skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work independently
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.