Website UnityPoint Health
UnityPoint Health
Company : UnityPoint Health
Overview:
Medical Assistant I/Secretary
UnityPoint Health – Allen
Shift: Part-time; 1030-1900 & 1230-2100 Weekend & vacation rotation.
Benefits Eligible
The Medical Assistant I Secretary position provides departmental clerical support to the laboratory and performs duties in the preanalytical phases of laboratory testing. This position is responsible for greeting outpatients, answering phones, receiving lab specimens from nursing staff and physician offices, performing specimen registrations and order entry for lab orders.
Why UnityPoint Health?
Commitment to our Team – For the third consecutive year, we’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity, and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit (url removed) to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:
Communicates with lab phlebotomists, couriers and others for specimen pickup and draw needs
Registers patients and specimens into the LIS/HIS computer systems
Manages incoming fax reports and lab orders
Orders and releases laboratory orders for patient testing in the computer system
Performs audits on patient orders for accuracy
Assists with denial work ques and/or billing questions
Other administrative/Clerical duties as assigned
Answers incoming phone calls and directs to appropriate laboratory staff as necessary
Greets outpatients and other guests of the laboratory
Qualifications:
Minimum Qualifications:
Valid driver’s license
Must have interpersonal skills that are customer and patient focused and exhibit professionalism
Must be able to read, write and speak English
Must possess basic computer skills and knowledge using word processing, spreadsheet, email and web browser
Preferred:
High school diploma or equivalent
Education or courses in health science or medical assistance
Laboratory or medical office clerical experience
Prefer experience with Laboratory Information Systems (LIS) and Hospital Information Systems (HIS)