Medical QA Specialist I

  • Permanent
  • Anywhere

Website QTC Management, Inc.

QTC Management, Inc.

Company : QTC Management, Inc.

Country: United States

Location : Old Hickory, Tennessee

Post: Sun, 02 Oct 2022 12:59:31 GMT

Expires: Sun, 30 Oct 2022 23:59:59 GMT

Apply Job : Apply Online

—————————— Job Description ——————————

Are you someone who has a knack for details and a passion for helping others? If so, we would love to speak with you!

QTC is seeking qualified candidates for Medical Quality Assurance (QA) Specialist opportunities on our Veteran Affairs Operations team. You will serve as the face of the organization through direct interactions with military service members, delivering exceptional customer service at all touch points.

Who is QTC Management Inc.?

QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

What part would you play in this role?

As a Medical QA Specialist, you will work closely with medical providers and the Veterans Administration to ensure the documentation process is complete and accurate. In this role, you will review documentation sent over from medical providers and ensure the report is complete, accurate and the veteran has received consultation for all of the medical issues listed.

In this rewarding role, you will also:

Review exam reports sent over from medical providers

Ensure all medical coding is complete and accurate

Ensure all tests have been ordered and completed

Coordinate with medical providers as needed for clarification of reports

Work with our in house appointment schedules to request additional appointments for the veteran as necessary

You must have:

High School diploma, or equivalent (GED) or 2 years of experience in lieu

Knowledge of anatomy and medical terminology

Ability to read medical reports

Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Preferred to have:

Experience within medical coding and documentation

Knowledge of military medical examinations

Vocational training in the medical field, i.e. LVN, CNA, Military Corpsman/Medic, EMT, MA, etc.

Typical Day:

Mon – Fri: 8:30am – 5pm CDT

Positions are located ONSITE at our Nashville, TN location.

Pay and Benefits:

Starting pay: $ 21.00 per hour

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available . 

Commitment to Diversity

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and  protected veteran status.

* This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.


ExperienceRequiredLess than 1 year(s): Healthcare, medical, or insurance related industry experience

PreferredExperience with case management software, electronic medical records and medical databases

Direct healthcare experience in medical case management or quality assurance to include the review of complex multi-focal medical reports for quality, clarity, thoroughness and insightful medical explanation

EducationRequiredGED or better

High School Diploma or better

PreferredTechnical/other training or better in HM Navy Medic or related field

Technical/other training or better in Army Practical Nursing or related field

Technical/other training or better in Vocational Nursing or related field

Technical/other training or better in Combat Medic or related field

Technical/other training or better in Medical Assistant or related field

Foreign Medical Graduate or better

Corpsman or better

SkillsRequiredComputer Literacy


Review Medical Reports/Evaluations

Sense of Urgency

Human Anatomy/Physiology

Written Communication

MS Office

Medical Terminology

Electronic Medical Records

BehaviorsRequiredTeam Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

MotivationsPreferredJob Security: Inspired to perform well by the knowledge that your job is safe

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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