Quality Assurance Analyst

Company : Resources For Human Development, Inc.

Country: United States

Location : Philadelphia, Pennsylvania

Post: Fri, 12 May 2023 14:02:13 GMT

Expires: Fri, 09 Jun 2023 23:59:59 GMT

Apply Job : Apply Online

—————————— Job Description ——————————

Description/Job Summary

Resources for Human Development’s Intellectual and Developmental Division is seeking to hire a Quality Assurance Analyst to be responsible for development of systems of quality measurement, including but not limited to, assessing, and reporting on quality, trending data, creating reports, and overall implementation of the division’s quality assurance goals. Work is performed primarly in Southeastern PA with 80% travel to community service locations with a combination of telework. Counties of service locations include Philadelphia, Chester, Delaware and Montgomery. The Quality Assurance Analyst works with Regional and Unit Directors and Quality Assurance Manager to coordinate quality services and provide person-centered and trauma-informed supports to the people we serve.

What RHD offers!

Mileage reimbursement.

Generous paid time off.

Comprehensive health care coverage including medical, eye, and dental for qualifying staff.

403(b) retirement savings plan.

On-the-job training.

Wellness programs.

Employee assistance programs.

Student loan forgiveness program.

Discounted Tuition through College & University Partnerships.

Commitment to maintaining a values-based and trauma-informed environment for all.

Responsibilities/Duties

Conducting visits to program sites and administrative offices to assess health and safety, participant satisfaction,?alignment with RHD Values, and compliance to all applicable standards/regulations.

Traveling to Philadelphia, Delaware, Chester, and Montgomery counties

Reviewing participant and employee files for quality, and compliance, as part of internal and external stakeholder quality assurance or improvement activities

Using tools to collect and analyze data and share findings accurately and clearly with QA team, programs, and leadership

Addressing issues of concern with appropriate leadership

Providing technical assistance to programs to foster quality service provision

Participating in activities towards? preparation for licensing

Tracking, reviewing, and following up on plans of correction.

Maintaining knowledge of licensing and regulatory standards governing services in region.

Required Experience

Knowledge of Quality Assurance, with a minimum of three (3) years in the human services field.

Required Education

Bachelor’s Degree in a Human Services field, including but not limited to, sociology, special education, rehabilitation, nursing, counseling, psychology. Master’s Degree in related field is highly preferred.

Required Qualifications

Superior organizational, clinical, interpersonal, and management skills along with an excellent administrative, time management and computer skills.

Extensive knowledge of Microsoft Office, Excel in particular. Skilled in report writing.

Training and background in funder regulations, person centered planning, assessment and supported employment is a plus.

Current Driver’s License.

Program Summary

PA IDD programs provide person centered day, employment, Lifesharing and residential services for individuals with Intellectual and Developmental Disabilities and/or Autism within trauma informed environments.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.