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Scienceabode > Quality Control Supervisor – Pick and Pack Shipping Operation

Quality Control Supervisor – Pick and Pack Shipping Operation

Last updated: 2025/04/25 at 8:05 AM
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  • United States
  • Posted 3 weeks ago
Everyday Dose Inc.

Website Everyday Dose Inc.

Everyday Dose Inc.

Company : Everyday Dose Inc.

Everyday Dose is seeking a detail-oriented and motivated Quality Control Supervisor to lead and manage quality assurance efforts in our pick-and-pack shipping operation. The ideal candidate will play a critical role in ensuring that all outgoing shipments meet our high standards for accuracy, efficiency, and customer satisfaction. This position requires strong leadership, excellent problem-solving skills, and a deep understanding of quality control processes in a warehouse or shipping environment.

Requirements

Quality Assurance Leadership:

Oversee the quality control team to ensure the accuracy and quality of all orders prepared for shipment; especially, that shipments are loaded into the correct outbound container and loaded on the correct trailer.

Develop and implement quality control processes and procedures to minimize errors and improve efficiency.

Establish and maintain key performance indicators (KPIs) related to quality metrics, including order accuracy and defect rates.

Operational Oversight:

Conduct regular inspections and audits of orders, packaging, and shipping processes to ensure compliance with Everyday Dose’s standards.

Collaborate with pick-and-pack teams to identify and resolve issues in real time.

Ensure that all materials used for packing meet Everyday Dose’s quality requirements (e.g., correct packing slips, product labels, and packaging).

Training and Development:

Train team members on quality control standards, processes, and best practices.

Conduct regular performance reviews and provide coaching to enhance individual and team effectiveness.

Problem Solving and Reporting:

Investigate and address quality issues, such as incorrect shipments, damaged items, or packaging errors.

Maintain detailed records of quality issues and corrective actions.

Report quality trends and recommend process improvements to management

Compliance and Safety:

Ensure compliance with safety standards, warehouse policies, and regulatory requirements.

Promote a culture of safety and quality across the Everyday Dose warehouse operation.

Qualifications:

Education and Experience:

High school diploma or equivalent; supply chain or a related field is preferred.

3+ years of experience in a warehouse, shipping, or quality control role, with at least 1 year in a supervisory or leadership capacity.

Skills and Competencies:

Strong understanding of pick-and-pack shipping operations and quality assurance processes.

Excellent organizational and time-management skills.

Proficient in warehouse management systems (WMS) and Microsoft Office Suite.

Strong communication and interpersonal skills, with the ability to work collaboratively across teams.

Ability to analyze data and identify trends or issues to recommend effective solutions.

Benefits

At Everyday Dose, we are passionate about creating a better world through innovative products and exceptional service. We offer a competitive salary, opportunities for growth, and a supportive work environment. If you are committed to quality and take pride in your work, we’d love to hear from you.

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