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Laboratory Supervisor

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Company :
Harvard College

Location :
Cambridge, Massachusetts

Expiry Date :
Fri, 16 Apr 2021 23:59:59 GMT

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Description :
Candidates MUST meet the following basic qualifications in order to be considered for this role: * A minimum of three years of directly related work experience. * College degree preferably in a related discipline * Academic credits that meet CLIA requirements for supervisor of high complexity testing. * Supervisory experience is preferred. * Must exhibit strong interpersonal skills, ability to work as part of a team, and excellent problem-solving ability. * Exhibit excellent customer service skills PLEASE NOTE: This position is located on-site in Cambridge. This is a fully benefits-eligible position. The position is a 9-month term position, with the possibility of renewal. As business needs change, the hours/days of work may change. There may also be an additional need to work overtime and/or weekends. We appreciate your understanding and flexibility with our interview process. We will be conducting interviews virtually for selected candidates until further notice. * Responsible for training new technologists on the proper use of the facility, administrative and operational procedures, and day-to-day logistics. Serves as the primary manager in the day-to-day and on-going competency assessments of staff. * Supervise and manage staff and handle personnel issues, including the hiring/termination, development, and performance management of lab staff. Schedule and manage resources to meet department goals and ensure the sustainability of the unit as the laboratory evolves and expands. * Oversee and assist in duties of a Medical Laboratory Technologist, including specimen handling, processing, testing and result reporting according to the laboratory s standard operating procedures. * Independently perform and document appropriate quality control, instrument preventative maintenance, and function checks. Troubleshoot and follow up on any problems/issues. * Serve as the primary contact in day-to-day logistics as well as team issues or concerns * Follow the laboratory s procedures when the laboratory s test systems are not within established acceptable levels of performance. Perform and review investigations of non-conforming events and documentation of corrective actions based on laboratory guidelines. * Collaborates in maintaining a robust quality management program through evaluation of quality data and implementation of continuous quality improvement initiatives in the laboratory. * Follow the laboratory s safety protocols in adherence to all applicable regulatory requirements. * Maintain confidentiality of all patient information in accordance with HIPAA. * Participate in government or regulatory agency inspections. * Collaborates with other departments and clients regarding inquiries and test results as appropriate.