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Manual QA Engineer

  • Anywhere

Company :
LogMeIn

Location :
Budapest, Missouri

Expiry Date :
Fri, 06 Nov 2020 23:59:59 GMT

Apply Job :
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Description :
Job Description

Overview

As digital retail channels become more and more important,

Bold360ai

by LogMeIn offers an omnichannel customer engagement solution for the enterprise website owners with revolutionary bot technology. Features include live chat support for customer service, proactive bot chats, mobile live chat, API integration, video chat, social media integration, remote control, sophisticated administration and reporting capabilities.

We are looking for a Manual Quality Engineer (QE) is responsible for assuring product quality through the entire product lifecycle. Members of QE team are applied to ensure that the product features and functionality meet the business objectives, and the software does not contain bugs prior to releasing new software versions. QE performs administrative and procedural activities, like manual and automated testing, creating testing and technical documentation, bug and status reporting. It is required to have ownership of the issues from appearance until change delivered to customers.

With strong quality mindset QE is responsible for raising critical questions as early as possible, and help other team members to examine issues from different angles to uncover possible side-effects.

Responsibilities

Susceptibility to learn and improve yourself constantly

Active link between the test and developer teams

Represent strong quality mindset all the way through the development phases

Proactive, problem-solving, can-do attitude

Gain up-to-date knowledge about every feature of the product to be able to ask critical questions, connect information pieces swiftly and identify issues before they appear

Own issues from the beginning until they fixed identify, communicate, track, validate

Communicate proactively, constructively and openly intra and inter teams, across sites to gather and share information effectively

Manual testing of client-server and web/embedded applications

Create and continuously maintain internal technical documentation in TestRail and Wiki (test plans, test cases, testing guidelines)

Precisely track / update development status and report bugs / issues with the project management system

Ability to reason about product quality while producing software requirements for features, requirements for system qualities (including performance and security), product design, software design, estimates, algorithms, source code, test plans, unit test harnesses, software and system performance data, software product information and bug fixes

Good written and oral communication skills in English

Great team player and sharing best practices

Bonus Points

Experience with bug tracking systems such as JIRA

Experience with any scripting language

Experience working in agile environment

Experience with creating QA processes

Experience with test automation or want to learn test automation

At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia.