North America Field Applications Scientist, High Content Imaging (Remote)
Expiry Date :
Mon, 14 Jun 2021 23:59:59 GMT
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Do you want to help advance scientific discovery, improving quality of life around the world? We do, too. Molecular Devices has the opportunity to be the innovation partner that empowers scientists to fast-track research breakthroughs, leading to earlier diagnoses and safer drug treatments. We re a leading life science solutions provider of high-performance bioanalytical measurement systems, software, and consumables. With Molecular Devices, you ll grow your career with best-in-class teams in a culture of collaboration. Molecular Devices is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives. This position will be responsible for carrying out demos, presentations, customer trainings and troubleshooting as requested by the Sales team and management. This position will directly report to the Manager of North American Imaging Field Applications Scientists. This is an entry level position within the Field Applications team with career development opportunities within the Field Applications team, Sales team, Marketing team and Product Development team. Responsibilities: * Provide scientific, technical, and applications support during pre- and post-sales activities. * Schedule and lead demos, instrument installations, and trainings as required. * Support the sales team by using critical thinking to identify customer needs and to demonstrate the optimal product solutions to meet those needs. * Develop and present sophisticated material to potential customers in an easy-to-understand manner while being able to professionally handle objections and questions. * Help customers in justifying equipment purchase by offering assistance in assay development, data generation, preparing reports, and presenting results. * Promote customer satisfaction by providing product and application information, answering inquiries, investigating complaints and taking appropriate action. * Assist in generating sales leads by developing customer relationships and collaborations to facilitate the preparation of materials for technical materials, seminars, scientific meetings and other publications. * Serve as a communication bridge between end-users and internal development groups and management being the voice of the customer . * Participate in market development activities by expanding our knowledge of the competition and marketplace. Qualifications: * An advanced degree in Biological Sciences, or equivalent. * 2+ years hands-on experience with imaging instrument required. Experience with MetaMorph or similar software preferred. * Excellent analytical, organizational, time management, communication and presentation skills are essential, complimented by a solutions-oriented track record. * Demonstrated written and verbal communication and training skills. * The ability to prioritize activities to facilitate a commitment to providing outstanding customer service. * A high degree of creative ability and initiative, and the ability to operate in an independent environment, while still being a standout colleague . * Proven skills at developing multi-level and multi-functional relationships with a variety of personalities; including customers, field-based and in-house support personnel and highly motivated sales staff. * Must have the ability to travel overnight 75% When you join us, you ll also be joining Danaher s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization. Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we ll empower you to push the boundaries of what s possible. If you ve ever wondered what s within you, there s no better time to find out. #LI-LW1 Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here.