Product Manager, Healthcare Life Sciences
Expiry Date :
Mon, 08 Mar 2021 23:59:59 GMT
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Product Manager, Healthcare & Life Sciences Product Management | San Francisco, CA / Seattle, WA / Remote – North America Our agreement with employees DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. The team Our Product Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Marketing, Program Management, Compliance, Security, Legal, Business Development, IT and Support teams to bring the product to market. This position The Product Manager is responsible for coordinating enhancements to DocuSign features across multiple parts of the product while delivering the core functionality necessary to support needs in Healthcare & Life Sciences. In this role, you will work with key stakeholders to develop the vision, roadmap and design of key features and deliver the foundation necessary to support the existing product portfolio and introduce innovative product capabilities for these industries. You will work on discovery, conceptualization and launch of key new features and products that impact how our customers engage with our UI as well as API. You will work cross-functionally to develop the roadmap, vision, definition, design and deliver the underlying platform systems and applications necessary to support continued system scale, a broadening product portfolio, the basis for new innovative product capabilities, and improve operational efficiencies related to your areas of focus. Your objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency. This is an individual contributor role reporting to the Product Management Director. Responsibilities – Lead the strategy and roadmap for DocuSign product offerings in Healthcare & Life Sciences – Drive the vision and requirements, translate them to functional specifications for Healthcare & Life Sciences products to facilitate a sound design and deliver a delightful customer experience – Actively leverage primary and secondary research to deepen understanding of customers across their lifecycle, from awareness to renewal and expansion – Own insights on the Healthcare & Life Sciences market in which these applications compete: stay abreast of industry trends, events, and channels to anticipate customer needs – Understand and profile high value, innovative use cases purchased and implemented by key customers – Evaluate and prioritize requirements in partnership with the business, leveraging industry best practices and new innovations – Facilitate requirements definition across teams to create developer-ready epics, user stories and acceptance criteria while identifying dependencies and relative priority with other product managers – Prioritize and manage product backlogs for effective release and sprint planning – Work with Program Management, Design and Engineering to ensure product ships on time and to quality Basic Qualifications – 5+ years of experience in product management for an enterprise cloud/SaaS product/service – Experience building business cases for new product capabilities/innovations – Experience in product management for Healthcare & Life Sciences focused products – Background working with cross-functional teams (Sales, User Experience, Engineering, IT, Marketing, Product, Program Management, Compliance, Security, Legal, Business Development, and Support) – Direct experience in delivering product using iterative or Agile methodologies (e.g. SCRUM) – Bachelor’s Degree in a technology related area of study (CS, EE, IT, Systems, MIS, etc.); MBA strongly preferred Preferred qualifications – Demonstrated success managing technology products including new, existing, or legacy products tailored to the needs of Healthcare & Life Sciences – Strong track record of building lasting, cross-functional partnerships with both internal and external groups – Ability to operate in a matrixed environment influencing multiple stakeholders and roadmap delivery commitments – Experience in consulting, marketing or related business disciplines involving compliance, information security or regulatory controls – Experience building and using telemetry to review site performance and make data-driven decisions. About Us DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives. Plus, we save more trees together! And that’s a good thing. DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. #LI-DS1 DocuSign is an Equal Opportunity Employer. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.