Quality Assurance Supervisor

  • Anywhere

Company :
1-800-FLOWERS.COM, Inc.

Location :
Lake Forest, Illinois

Expiry Date :
Fri, 26 Mar 2021 23:59:59 GMT

Apply Job :
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Description :
Description The Quality Assurance Manager at The Popcorn Factory is responsible for ensuring all employees are practicing good manufacturing practices in and around open food production areas. The ideal candidate for this role exhibits excellent communication skills, are able to effectively assess production practices, provide recommendations to upper-level management, and implement procedures to ensure compliance. Essential Duties and Responsibilities: FDA, GMP, and SQF compliance throughout company Implementation of yearly inspection plan Implementation of SQF program Routine auditing of Kosher compliance Labeling: Supervision of all nutritional information requirements Supervision of labeling and compliance clerical functions Identify and correct labeling non-compliant issues for all areas of the business Conducts mock recalls annually Maintain expired lot inventory and samples for lab testing Conduct audits on contract manufacturers Supervision and maintenance of Certificate of Analysis program for ingredients Supervision and maintenance of Certificate of Guarantee program for suppliers QC inspection of equipment, tools, and machinery for food application, reporting damages or misuse of equipment to Manager and maintenance as applicable. Documentation of any lapses of good manufacturing or equipment failure Communication of any lapses of good manufacturing practices to employees involved and notifying to the manager Ability to communicate these concepts to clearly and professionally to line workers. Assist Manager in special projects and generating KPI Assist in monitoring of food safety and quality critical control points Any additional duties and responsibilities as assigned Assist in Nutritional labelling Assist Operations team with food safety training Maintaining environmental monitoring, pest control and calibration program of facility Manage quality and food safety incidents Attends audits as required and may answer non-QA/Compliance Manage SQF LEAN and the HACCP teams Responsible for overseeing the annual internal audit Partner with operations leaders on driving continuous process improvement Track customer complaints and assist in formulating corrective actions Organize retain samples and rotate inventory between short and long-term storage areas Update, monitor, and retain all required documents related to GFSI, including Food Defense, GMP, and HACCP programs Assist with ingredient testing Requirements Bachelor’s Degree or Equivalent and/or 2-5 years progressive experience in food/pharmaceutical manufacturing environment Effective communication skills Bilingual English/Spanish preferred Strong interpersonal skills Able to work both in teams and independently Organized, detail-oriented and thorough Proficient in Microsoft Excel, Word, PowerPoint programs Experience with third party audits About Us For 40 years, The Popcorn Factory has delighted customers with flavorful popcorn and gourmet snack gifts. Headquartered in Lake Forest, Illinois, The Popcorn Factory specializes in fresh-popped popcorn using the finest corn grown in the United States. Each kernel is air popped using 100% corn oil and mixtures of classic and seasonal varieties, as well as unique flavor combinations. Offerings include iconic gallon tins, featuring exclusive designs, and packaging created for all celebratory and gift-giving occasions.