Quantitative UX Researcher

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Boston, Massachusetts

Expiry Date :
Sun, 07 Mar 2021 23:59:59 GMT

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Job Description ABOUT LOGMEIN LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world s top 10 SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is a remote-centric workplace, with headquarters in Boston and additional locations across North America and Europe. We work in an open and collective environment simplifying how people connect to each other and the world around them. ABOUT THE ROLE Are you passionate about understanding user needs and translating that knowledge into a working product? We ‘ re looking for an experienced quantitative user researcher to help shape and execute a strong vision for LogMeIn , working across all products. The Quantitative UX Researcher will be responsible for understanding and advocating for current and future users while keeping business needs in mind. You will conduct exploratory, generative, and evaluative research in order to understand what current and future users want and need, and how we can create products that our users will love. You ‘ ll work closely with a team of highly talented product managers, designers, and engineers who appreciate user experience and want to build the best products in the market. RESPONSIBILITIES – Define quantitative UX goals and metrics in partnership with product & design stakeholders – Engage various stakeholders and apply structure to organize their questions into a comprehensive research roadmap and set of test plans – Analyze and understand user behavior using methods such as surveys, regression analysis, factor analysis, and path modeling – Be bold about going off-script to uncover new themes/areas of interest that are relevant to the product vision and strategy – Utilize a variety of research methods , including usability testing and other approaches ( e.g. benchmarking, log analysis, content analysis) – Manage study and results (including screener creation, oversight of third party recruiters, and working directly with customers) – Identify an appropriate communication and reporting format for all data and insights – Translate research insights into key UX deliverables such as personas, segmentations, and behavior al models – Analyze and summarize a large amount of data and present key insights to others in a clear, brief, and persuasive way – Work collaboratively with product teams to translate user needs into product features and improvements – Ability to scrutinize and elevate existing UX research practices – Able to effectively make use of photo, video, and other media formats to create visually impactful research materials REQUIREMENTS – 3+ years UX research experience – M. A./M. S./Ph. D. (in progress or completed) in Communications, Cognitive Psychology, HCI/Computer Science, Sociology, Economics, Statistics, or other field emphasizing quantitative analysis of human behavior – Experience in advanced statistical modeling techniques – Excellent people-interaction skills – Very strong oral and written communication skills – Excellent knowledge of research best practices and approaches: interest in being challenged by new ways of doing research, and vetting whether new approaches can be brought to LogMeIn At LogMeIn, Inc., we build category-defining products that unlock the potential of the modern workforce, makingit possible for millions of people and businesses around the globe dotheirbest work, whenever, however, andmost importantly,wherever.Were a pioneer in remote work technology and a driving force behind todays work-from-anywhere movement, and have become one of the worlds largest SaaS companies with tens of millions of active users, more than 3,500 global employees, over $1.2 billion in annual revenue and more than 2 million customers worldwide who use our software as an essential part of their daily lives.Were headquartered in Boston, Massachusetts with additional locations in North America, South America, Europe, Asia and Australia. Categories – Engineering Previous Job: Test Automation Engineer Intern LastPass LogMeIn Myrtle Point Next Job: Software Engineer Productivity – JavaScript/TypeScript LogMeIn Myrtle Point Posted: 2021-02-03 Expires: 2021-03-05 LogMeIn