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Restaurant Quality Assurance Assessor

  • Anywhere

Company :
Raising Cane’s

Location :
Minneapolis, Minnesota

Expiry Date :
Mon, 05 Apr 2021 23:59:59 GMT

Apply Job :
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Description :
Raising Canes Chicken Fingers is seeking a Restaurant Performance Standards (RPS) Assessor to join the Center of Excellence team. Our RPS Assessors are valued food safety & QA experts, trusted by our Restaurant Operators and Business Unit Leaders. This role requires a professional who provides best-in-class, comprehensive on-site evaluations to help maintain the highest standards of food safety, cleanliness, Customer experience and brand protection.

RESTAURANT PERFORMANCE STANDARDS ASSESSMENTS AND SUPPORT

* Expand beyond the four walls of a single restaurant
* Travel to 20+ different Restaurants each quarter

* Schedule and manage your own travel

* Develop relationships with Restaurant Crews and Managers
* Dive deep on Operations
* Develop new perspectives on business
* Develop new skills that build on your own operations experience
* Develop existing skills in operations, understanding brand differentiators, contribute to organizational initiatives
* Gather data and information on area/district performance
* Support individual restaurant continual improvement
* Participate in continuous improvement initiatives
* Join a growing team
* Be part of a rapidly growing, award-winning brand

EXPERTISE, PROFESSIONALISM, AND PERFORMANCE

* Utilize experience and knowledge to be solution-oriented
* Develop relationships with the Operators and Restaurant Crewmembers that we serve
* Deliver comprehensive results with supporting documentation and pictures to empower Operators

COMMUNICATION

* Professionally manage all communication
* Partner with Restaurant Management and Operations Leadership to communicate successes, concerns and provide options for corrective action
* Proactively provide feedback on opportunities to improve programs and systems for performance management, continuous improvement, or operational excellence

* College Degree recommended
* Recommended 3 – 5 years of Restaurant leadership or QA experience with a proven record of success required, preferably in the quick service, fast food or casual dining industry
* For internal promotion, minimum of 2 years as an Operations Manager with Raising Canes; must be in good company standing and have a proven record of performance
* 3 to 5 years management experience in the hospitality field
* ServSafe (or similar) certification/qualification, other food safety or customer service certifications are beneficial as well

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