Senior Design Researcher (Senior-level, Contract)

  • Anywhere

Company :

Location :
Seattle, Washington

Expiry Date :
Sat, 24 Apr 2021 23:59:59 GMT

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Description :
Substantial has multiple client engagements that need a senior design researcher to tease out relevant insights via field research. The scope of work will include equity-centered education-focused qualitative research, rooted in field research with students and families of different backgrounds. Design deliverables will include a report of research findings including core insights, design research principles, and user archetypes. We expect these projects to start as soon as the team is solidified (potentially immediately) and to last for 14 weeks.

Here is a broad description of what youll do and the basic requirements for joining us under any contract (ie. this is not a full-time position):

In your day-to-day you will:

* Conduct field research to identify user needs and goals
* Conduct usability research both online and in the field
* Exercise authority in determining short and long term design needs, objectives, and approaches
* Take on various tasks, design-related or not, to support different processes and needs on your project teams
* Collaborate directly every day with designers, developers, engagement managers, and clients
* Balance time between directly working on design and supervising / maintaining the quality of work from other contributors on your team


* Bachelors degree or equivalent experience
* 5-7 years of experience in a client services or agency environment
* Proven experience leading projects working independently in various design roles
* Experience with qualitative equity-centered design practices
* Experience or familiarity solving problems across multiple technology platforms (eg. browsers, applications, operating systems, mobile and connected devices, other hardware)
* Proficiency with the Adobe Creative Suite, Sketch, and prototyping tools
* Experience directly collaborating with development teams using modern development practices
* Strong communication, client services, and interpersonal skills
* Fierce passion for collaboration and growing with others

To apply, please submit your cover letter/resume, one of which should include a link your portfolio.