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Senior Quality Engineer

  • Anywhere

Company :
AccentCare

Location :
McKinney, Texas

Expiry Date :
Mon, 08 Mar 2021 23:59:59 GMT

Apply Job :
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Description :
AccentCare is looking for passionate clinicians committed to delivering exceptional care in the home. We are committed to quality patient outcomesdelivering evidence-based care in the homeand providing comprehensive training to further develop our staff along with continuing education and promotional opportunities. Come join the AccentCare team and Make A Difference every day. POSITION SUMMARY: Continuously works to ensure the overall quality of all AccentCare Inc. services. Works with key departments to proactively resolve quality issues. Candidates with knowledge of healthcare, process/industrial engineering, and the user acceptance testing there of highly desirable. Major Responsibilities – Ensure that products consistently meet patient and internal customer specifications and requirements. – Lead, assess and resolve product failures and inspection issues; working proactively with cross functional teams to assure timely and appropriate closure. – Conduct/Manage the user acceptance process and function of the different internal processes and IT development features. – Conduct/Manage service team evaluations as well as monitor associated corrective action plans in accordance with patient/AccentCare initiatives. – Proactive involvement in product development and quality/cost review including milestone measurements to assure proper insertion of QA process and use of QA requirements for service and business risk assessment. – Conduct customer requirements regular reviews and provide guidance of the service and healthcare compliance requirements. – Ensures the use and implementation of the Quality processes by the teams. – Ensure compliance and quality requirements are completed on a timely basis through the product development process. – Co-Develop and assess customer/internal testing protocols, and ensure products meets the appropriate regulatory requirements and general testing performance; provide updates to the organization. – Analyze and report overall trends for customer service, customer and contractor quality performance. – Track customer service issues and validate through failure report analysis. – Conduct process analysis as well as high level statistical analysis (DOE/Six Sigma/FMEA/Gage R & R). – Co-Develop and roll out quality standard procedures and forms – Identify and implement continuous improvement projects – Perform other related duties as assigned EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION: – Bachelor’s Degree in Engineering or other related field. – Healthcare and IT services experience highly desirable. – High attention to detail with excellent systematic problem solving ability. – Proficiency in Microsoft Office, Outlook, and BI tool experience is highly desirable. – Excellent presentation and writing skills. – Must be willing and able to perform periodic domestic travel. – Experience proofing manual processes leveraging Lean and Six Sigma or other process improvement tools. – Skilled in Root Cause and Corrective/Preventative Action techniques with proven track record of results. EQUIPMENT NEEDS: Work From Home (WFH) Employees must have high speed internet connectivity Laptop/Headset will be provided – candidates must have reliable Internet and/or WIFI sufficient to meet the demands of the job IND3