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Senior UX Researcher epocrates

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Company :
athenahealth, Inc.

Location :
Austin, Texas

Expiry Date :
Fri, 06 Nov 2020 23:59:59 GMT

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Description :
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior UX Researcher to join our user experience team within our epocrates division. Your role will be to help create a cohesive end-to-end experience through a deep understanding of our users. But enough about us; lets talk about you.

You have the ability to glean insight from observation and identify design opportunities that will resonate with user and have a proven track record of shaping and delivering a wide range of research projects. You will have the ability to work across the product lifecycle with multiple stakeholders to have a direct impact on product, features, and leadership decisions. Your comfort with both traditional and new approaches stems from a passion for long term strategic thinking that will help define areas of focus and prioritization.

The Team:
Our UX team consists of individuals that navigate a complex ecosystem of balancing the needs of our healthcare providers and commercial partners while delivering clinical content at the moment of care to over 1 million users. We have a transparent and innovative culture where we question the norm and make things radically simple.

Job Responsibilities

Help plan and execute research studies across multiple projects using multiple methodologies

Concept validation

New feature resonance

Moderated and unmoderated usability testing

Unmet needs assessment

Survey / focus groups / field studies

Typical Qualifications

Bachelors and/or masters degree in user experience, research, human factors, or cognitive sciences

4+ years experience in UX research in multiple fields Agency or enterprise

Experience in healthcare related fields a major plus

About athenahealth

Our Vision:
To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our Location
: This role is located in downtown Austin, TX in the historic Seaholm Power Plant building.

Our Culture:
At athenahealth, our employees (or athenistas) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.

Our Perks
: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices – just to name a few.

athenahealth is committed to a policy of equal employment opportunitythats why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Were happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

for assistance.