User Experience Researcher Internship (REMOTE)

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Company :

Location :
Palo Alto, California

Expiry Date :
Mon, 26 Apr 2021 23:59:59 GMT

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Description :
Job Description

Design and user experience are at the forefront of everything we do. We are looking for an enthusiastic and highly motivated UX research intern to join our team for Spring 2021.

As a UX research intern, you will spend time with end-users including people with diabetes, their families, and their clinicians to understand their pain points and to research and validate product concepts. Youll partner closely with cross-functional team members from product, design, engineering, and marketing to drive forward usability improvements geared towards a diverse population.

What youll do:

Collaborate with Design and Product teams to identify, define, and execute user research plans for improvements, new features, and new Tidepool products.

Work to iteratively build prototypes and implement creative solutions for challenging research protocols.

Conduct live and asynchronous usability testing to understand user problems and communicate insights to stakeholders, with an understanding of what medium is best suited for the job.

Collaborate with the Marketing team on managing a growing user research community, user recruitment, outreach and more.

Collaborate with the Engineering team to ensure user stories are well understood.

Participate in sprint planning, design and development huddles and design reviews.