UX Researcher Intern

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Location :
Santa Clara, California

Expiry Date :
Sun, 28 Mar 2021 23:59:59 GMT

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Description :
Design Internships 2021 (UX, UI/Visual, Operations) ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for our 6,200 enterprise customers around the world. In fact, we’re honored to call 80% of the Fortune 500, our customers. We are successful because of the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products. We’re e looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the U.S. across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to LinkedIn Learning online and dedicated Summer Coach to further grow their careers with us! Who YOUR TEAM Is We’re the Experience Organization! We are made up of Product UX Designers, UX Researchers, Technical Writers, Design Operations, Design Technologists and Visual Designers. Why should YOU intern @ ServiceNow? Here’s what our Class of 2020 has to say about working at ServiceNow: – I got to work on real projects and was able to directly add value to existing products, and see my work go live in a release! – My manager made sure my projects were enjoyable and challenging for me and provided timely feedback on my work in a positive way. – I was helped and learned to improve on my work while still being instilled with confidence in me. – We had regular one-on-one meetings, where we talked about my progress and if I needed any additional help. – I really enjoyed the flexibility and independence my manager gave me. I was able to be more creative and perfect my craft along the way. – I was really glad to have important work directed my way rather than a bunch of busywork and leftover tasks – Face-to-face exposure to senior execs and having candid conversations to learn about the company, helpful team, autonomy to learn and drive my own projects – I’ve formed relationship during the summer that I know I will maintain throughout life. Putting yourself out there and letting your ambition shine results in the most rewarding experiences Our Internship Opportunity UX Researcher Intern – Partner with the UX team (Researcher and Designers) to gain hands-on experience when improving the overall user experience of our products. – Participate in all the phases of the research cycle (interviewing stakeholders, planning, recruiting and conducting studies, analyzing and presenting findings). – Have the opportunity to create, plan, and manage your own research project around improving the usability of a product. – Assist with note-taking and observation, write testing scripts and track data. Who YOU Are – Pursuing a Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Cognitive Science, or related disciplines – Have knowledge or project experience in successfully applying research methods to solving problems and/or project management experience – A go-getter, ambitious problem solver with a growth mindset – Comfortable interfacing with various types of people and roles, either in presentation setting, informal stakeholder interviews, or large meetings. – Ready to showcasing your work and/or projects in form of portfolio or other formats is required at time of interview