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Verification Researcher I Portuguese

  • Anywhere

Company :
Hire Right, LLC

Location :
Nashville, Tennessee

Expiry Date :
Mon, 07 Dec 2020 23:59:59 GMT

Apply Job :
Open Link

Description :
Duties Portuguese speaking required – Ensure that duties are carried out professionally and in line with the priority to help Candidates get hired – Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner – Process background reports according to current reporting guidelines and standards – Maintain in-depth working knowledge of all current guidelines – Complete escalated/rejected requests requiring further investigation – Ensure accurate and prompt turnaround on all reports – Enter achieved information and input thorough and accurate notes. Maintain accurate and up to date records of actions taken – Provide timely follow-up and follow through on all requests, reports, and escalations – Communicate with Candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible – Collaborate with other teams to keep Clients informed of issues throughout the screening process – Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes – Be open to cross training in other functions outside of immediate scope of responsibility – Ensure all actions comply with all applicable Data Protection legislations – Assist team members and works as part of the team to ensure customers’ expectations are met – May assist with mentoring, training, and coaching of new team members within immediate team – May assist in ad hoc projects as and when required – Track and report issues with our business partners – Conduct interviews with professional referees to verify Candidates’ employment history