Website Quadrant, Inc.
Quadrant, Inc.
Company : Quadrant, Inc.
Retail Sales Associate Medical
Washington, DC
Pay From: $17 per hour
MUST:
Experienced Retail Sales Associate Medical
1+ years of professional experience as a Retail Sales Associate DME/ Durable Medical Equipment
1+ years of professional experience working in retail, sales order processing and packing
1+ years of experience with Durable Medical Equipment (DME)
1+ years of experience with in-person fittings for medical grade stockings, shoes, braces, supports, and mastectomy products
Must have strong customer service experience
Must have strong verbal and written communication skills
Must be detailed oriented, technology savvy and strong mathematical skills
Must have previous data entry experience
Excellent phone and customer relations skills
Experience working with Operate Point of Sale (POS) systems
Knowledge of Medicare and Medicaid coverage rules
Must be able to operate office machinery and Durable Medical Equipment (DME)
Must be able to occasionally lift/move items up to 50 pounds
Sitting/standing/walking at the desk, in the office, and throughout the facility
Scheduling flexibility and ability to work at multiple locations as needed
Orthotic Fitter/Mastectomy Fitter/ Diabetic Shoe Fitter Certifications highly preferred
2 Years of College education or equivalent degree or a National certification for Pharmacy Technician
DUTIES:
Measures customers for proper fit for medical grade stockings, shoes, braces, supports, and mastectomy products
Maintains open communication with patients/clients and referral sources
Sets up new patient/client files in the computer
Verifies private insurance, Medicare, and Medicaid coverage
Requests for assignment of benefits, prescriptions, letters of medical necessity, and other required information
Maintains Scheduled inventory and returns
Maintains fitting rooms in an organized manner
Schedules and maintain fitting appointments for Durable Medical Equipment (DME)
Respond to customer questions and problems
Services walk-in customers
Clears the previous day s paperwork and reviews the same for completeness and accuracy
Pulls shelf stock to fill orders and re-orders any merchandise that is below par levels or out of stock
Communicates problems and concerns with a supervisor which may lead to inaccurate or untimely completion of reimbursement processing
Assemble and repair Durable Medical Equipment (DME)
Pulls and keys orders into the computer
Serves as backup receptionist
Demonstrates timeliness, courtesy, and patience when working with patients, customers, and co-workers
Maintains possession of facility keys and alarm codes
Performs store opening/closing duties
Represents the company in a positive and professional manner
Performs teamwork among co-workers
Light Showroom Cleaning & Maintenance
Performs other duties as assigned by a supervisor
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .