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Quality Assurance Technician

Last updated: 2026/02/28 at 6:40 PM
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6 Min Read
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  • Permanent
  • United States
  • Posted 4 hours ago
Primo Brands

Website Primo Brands

Primo Brands

Company : Primo Brands

Overview:

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

 

Factory Location: Hot Springs, AR
Compensation: $21.42 / hour with $.50 increases after 90 and 180 days with completion of successful review

Shift differential: 6%-8% of base hourly rate paid for applicable hours worked
Schedule:  6:00pm – 6:00am on a 2-2-3 rotation; night shift

 

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance:  Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities:

  • Troubleshoot basic water processing functionality: pumps, valves, piping, etc.
  • Troubleshoot water sanitation equipment: CIP system, etc.
  • Support water bottling and packaging processes, primarily QA and food safety testing
  • Ensure all lines and all processes are validated according to compliance standards
  • Complete basic laboratory testing: pH, turbidity, conductivity, etc.
  • Plating of micro samples
  • Create spiked samples to test proficiency
  • Daily review of quality data from operators
  • Manage water sensory (taste and odor) evaluations
  • Adhere to site safety and quality KPIs (Key Performance Indicators)
  • Support site and corporate quality initiatives
  • Communicate results, deviations, and improvement plans to co-workers and other team members
  • Provide QA training support for QA operators

Qualifications:

  • College level education desired, relevant pursuit of study in a related area a plus
  • Prior experience performing basic laboratory procedures
  • Exposure to Quality Assurance or Production in a food or beverage processing facility is preferred but not required
  • Ability to work self-directed and with a team
  • Solid communication and interpersonal skills with experience working in a team-based environment
  • Experience with sanitation and microbiological control systems preferred
  • Familiarity with food safety and food defense requirements, audit and regulatory environments, microbiological testing, MI and other manufacturing control systems
  • Ability to interact with various internal contacts to manage the flow of work
  • Exposure to Fluid processing and the principles of sanitation science
  • Understanding of good manufacturing practices and HACCP principles
  • Computer skills with knowledge of Microsoft applications, SAP experience a plus
  • Focus on safe work practices and high quality while executing duties with a sense of urgency
  • Ability to troubleshoot and make independent decisions related to quality and operation excellence
  • Ability to move/lift 40 lbs and stand on your feet for long periods of time throughout the day

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

 

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

 

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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