CV-Library
Registered Service Manager/Supported Living
Job Description
Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area.
The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed.
This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service.
Key Responsibilities
* Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care
* Oversee staff recruitment, training, supervision, and performance management
* Maintain staffing levels and ensure staff are effectively matched to service user needs
* Respond to new referrals, changing needs, and any complaints or concerns
* Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications
* Monitor budgets, performance KPIs, and support service growth and development
* Promote strong relationships with service users, families, commissioners, and professionals
* Lead on health and safety, risk management, and uphold the provider’s values
Person Specification
Experience & Knowledge
* Minimum 2 years’ experience in health and social care
* At least 2 years’ experience in operational management
* Experience in supported living or domiciliary care
* Proven team leadership and development skills
Skills & Attributes
* Excellent communication, leadership, and organisational skills
* Ability to manage performance, meet deadlines, and work under pressure
* IT literate with strong reporting and documentation skills
* Commitment to equality, diversity, and inclusive practice
Qualifications & Requirements
* Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)
* Willingness to register with the CQC as Registered Manager
* Flexible approach to working hours including on-call
* Full UK driving licence and access to a vehicle
* Enhanced DBS clearance
* NVQ level 5
Apply today
£43000 – £45000/annum