CV-Library
Capacity Analyst
As a Capacity Analyst at Thames Water, you’ll play an important role in helping our operational teams deliver excellent service to millions of customers every day. This is a great opportunity for someone who enjoys working with data, spotting trends, solving problems and turning insight into meaningful action. You’ll be part of a supportive team where your analysis will help shape planning, improve efficiency and support frontline operations across the business.
What you’ll be doing as a Capacity Analyst
Building and maintaining forecasting and capacity planning models to support operational demand
Analysing work volumes and resourcing trends to help teams plan effectively
Creating and improving Power BI reports and dashboards for stakeholders across the business
Working with large data sets from different internal and external systems
Providing insight and recommendations based on data analysis and operational performance
Collaborating closely with field teams, analysts and internal stakeholders to explain reports and support decision making
Supporting ad hoc analysis requests and helping identify opportunities for continuous improvementBase location: Hybrid – Kemble Court, Reading, with a minimum of one day a week in the office (each Tuesday)
Working hours: 36 hours per week, Monday to Friday, flexible between 8 am and 5 pm
What you should bring to the role
Experience creating data visualisations to support data-led decision making
Experience using Power BI to design and build reports
Good Excel skills and confidence working with Microsoft Office tools
Confidence engaging with stakeholders and communicating insights clearly
Ability to analyse trends, identify irregularities and work with large data sets
Knowledge of SQL, Python, SAP BO/ECC or previous utilities/capacity planning experience would be beneficial but is not essentialWhat’s in it for you?
Competitive salary from £45,940 up to £48,000 per annum depending on skills and experience
26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
Generous Pension Scheme through AON.
Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment
£45940 – £48000/annum