Quality Manager

Company : MasterBrand Cabinets LLC

Job Description

The Quality Manager will support all business units in the facility in developing and executing manufacturing processes to achieve shared objectives across the facility.  This role will monitor the Quality System metrics to drive continuous improvement efforts for the facility.  Specific responsibilities include planning, directing, and leading the company's Quality Management System & Processes, assuring adherence with both internal & external requirements, thus ensuring that the Quality Management System is effectively implemented throughout the facility. 

Key Accountabilities

• Establish, improve, sustain and report KPI performance; leverage data to prioritize actions and drive continuous improvement
• Maintains in-process, receiving, and outgoing inspection systems, equipment, gages and records, in accordance with company Quality Assurance policies.
• Responds to customer issues and directs manufacturing response to ensure satisfied consumers. 
• Champion a high commitment and performance culture by actively communicating MBCI’s vision, mission and values – anchored in MBCI’s Four Basics and 6 for Success
• Champion MBCI’s Zero Injury Mission through demonstrated commitment to the Always Aware program, site specific safety plans and targeted MBCI initiatives
• Drive customer satisfaction through strict adherence to product specifications, open communication, and timely follow-up
• Identify and implement measures to improve production methods, equipment performance, and quality of product.
• Recruit, manage and continuously develop the leadership team to achieve departmental and plant objectives
• Interpreting and enforcing company policies, rules, safety regulations and quality methods to supervisors and associates
• <20% travel required

Key Competencies

• Plans and aligns; plans and prioritizes work to meet commitments aligned with organizational goals
• Communicate effectively; develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Instills trust; gains the confidence and trust of others through honesty, integrity and authenticity
• Build effective teams and drive engagement; build strong teams that apply their diverse skills and perspectives to achieve common goals; creates a climate where people are motivated to do their best to help the organization win
• Drives result; consistently achieve results, even under tough circumstances
• Ensures accountability; holds self and others accountable to meet commitments
• Interpersonal Savvy; relates comfortably and builds relationships with people across levels, functions, culture and geography
• Decision Quality; makes sound decisions, even in the absence of complete information

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