Diagnostics Software QA Engineer

  • Permanent
  • Anywhere

Website Artech LLC

Artech LLC

Company : Artech LLC

Country: United States

Location : Cupertino, California

Post: Fri, 09 Sep 2022 15:22:39 GMT

Expires: Fri, 07 Oct 2022 23:59:59 GMT

Apply Job : Apply Online

—————————— Job Description ——————————

Position: Diagnostic QA Engineer

Location: Santa Clara Valley (onsite)

Duration: 12 Months

Job Summary

AppleCare’s Field Diagnostics Tools & Systems Engineering team is seeking candidates with solid Software Quality Assurance experience to assist with validation of Mac and iOS diagnostic tools used in field service channels to support Apple customers and drive key performance metrics.

Key Qualifications

5+ years of software-based QA experience or a related field.

Mac Hardware Validation experience is MUST

Working knowledge of UNIX-based systems and command-line tools for log collection and analysis

Proven knowledge of core QA methodologies, including creation of test plans and test cases, authoring documentation, problem isolation techniques, regression testing, ad hoc testing, and systems integration testing

• Advanced familiarity with operating and troubleshooting Apple hardware and software (iOS, macOS, and associated hardware)

• Proven ability to deliver high-quality work on tight timelines

• Self-motivated, independent, and proactive

• Outstanding collaboration skills

• Excellent written and verbal communication skills

• Proven ability to accurately collect and track testing data, and to assist developers and project leads in gauging project impact


• Create and execute systematic, end-to-end test plans and test cases by working with developers and interpreting functional specification documents

• Use bug-tracking software to report and prioritize issues; work with developers and team leads to understand and pursue issues to resolution

• Provide project managers and team leads with timely and accurate QA status during various project phases

• Collaborate with and provide support to developers, product readiness, localization, and other cross-functional teams

• Contribute to initiatives to improve the overall QA process, such as identifying and closing gaps in testing coverage or inefficiencies in workflows

Additional Requirements

• Experience operating hardware test fixtures is beneficial

• Experience with testing automation software and scripting development on macOS and iOS platforms is a plus


Bachelor’s degree and 5+ years of related experience, or equivalent work experience.

Nitish Bose

Lead Recruiter

Cell: (phone number removed)

Email: (url removed)

360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960 

Website: (url removed)

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