Laboratory Operations Manager

Company : QualDerm Partners

SUMMARY: 

About QualDerm Partners LLC: QualDerm Partners LLC, offers extraordinary clinical care and an incredible patient experience at every point in the patients' journey. The team of board certified specialists is committed to providing complete clinical care for medical dermatology needs, skin cancer surveillance and treatment, as well as medical dermatologic services. Coupled with the unparalleled and unique family-like culture, patients will have an incredible experience from the minute they pick up the phone.

PURPOSE: The Laboratory Operations Manager is responsible for the operations of the lab, working in tandem with the Histology Lab Manager to ensure administrative process are compliant, through direct supervision of the administrative team 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Staff Management: Responsible for managing and supervising lab administrative, accessioning and grossing staff, including hiring, training, evaluating, and terminating personnel; manage budgeting.
• Operational Oversight: Understanding all operational elements of the laboratory, standardizing laboratory supplies, equipment, and procedures, monitoring quality and documentation, and document control.
• Pathologist Support: Working closely with pathologists to ensure they have the resources they need.
• Compliance: Managing licensing requirements and inspections, assisting lab manager and medical director with CLIA and CAP preparation.
• Projects and reporting – as required to support initiatives of the operations
• Customer Service: provide excellent service to referring clinics, providers and patients by answering calls and assisting with needs.
• Issue Resolution: Ensuring referring clinic needs are met, working on any issues with patient billing, etc.
• Logistics: Overseeing couriers, managing schedules, specimen tracking, accessioning, grossing, lab administration, transcription, file room, revenue cycle management and billing support.
• Technical Management: Monitoring computer network, ensuring that electronic reports are being delivered as expected, overseeing set up of client interfaces, and monitoring performance of existing interfaces.
• Record Management: Managing storage of records and materials.
• Communication: Communicating regularly with Chief Pathology Officer and Chief Operating Officer.
• Facilities management: Maintains all equipment, cleaning and security protocols by working with landlord and appropriate vendors as needed.
• Additional Duties: Any other duties as required to ensure QualDerm Partners' operations are successful.

Requirements

• Bachelor degree preferred in related field 
• 1 year laboratory or medical experience 
• 3 years previous management experience

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

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