Lead Certified Veterinary Technician

Company : All Dogs & Cats Veterinary Hospital – Glenwood Springs

Overview:

The Lead Certified Veterinary Technician (LCVT) provides skilled medical care under the direction of a veterinarian while supporting hospital operations through oversight of the technical team. This role serves as a point of contact for medical support staff, helping to ensure high-quality patient care, efficient workflows, and consistent application of protocols. The LCVT provides mentorship, guidance, and technical leadership to other team members while fostering a collaborative and supportive hospital culture.

Note: The Certified Veterinary Technician title is used in the following states based on state-specific licensing and credentialing requirements: Arizona, Connecticut, Florida, Illinois, Massachusetts, Mississippi, New Jersey, Oregon, Pennsylvania, Washington D.C., Wisconsin, and Utah. Responsibilities may vary depending on the hospital and/or state. Responsibilities will be outlined by the state’s Veterinary Practice Act and/or the responsible veterinarian, where applicable.

Responsibilities:

1. Deliver high-quality patient care under the supervision of a veterinarian (DVM), utilizing advanced technical skills across nursing, dental, surgical, radiology, and pharmacy areas.
2. Maintain clear, accurate, and timely documentation in patient records using appropriate terminology and formatting standards.
3. Review and discuss medical records, estimates, and discharge instructions with clients; respond to basic care questions and escalate complex medical concerns to the veterinarian.
4. Act as a shift leader, coordinating workflow, assigning tasks, and ensuring optimal staff coverage during hospital hours.
5. Mentor and support veterinary technicians and assistants by providing real-time coaching, onboarding support, and technical development.
6. Provide input on performance evaluations and help identify opportunities for team training and growth.
7. Support hospital leadership by communicating changes, implementing protocols, and modeling hospital values and standards.
8. Assist with client-facing responsibilities, including appointment scheduling, payment processing, check-ins, and courteous phone communication.
9. Identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement improvements.
10. Maintain and troubleshoot equipment as needed; ensure routine maintenance is performed and documented.
11. Oversee inventory of medical supplies and pharmacy items; communicate reorder needs and track usage.
12. Participate in training programs, working interviews, and cross-training efforts to maintain a highly capable team.
13. Support hospital cleanliness and safety by performing or delegating cleaning duties and identifying maintenance needs.
14. Perform other related duties as assigned within the nature and level of work.

Qualifications:

• High school diploma or equivalent.
• Graduate of an AVMA-accredited Veterinary Technician program.
• Current veterinary technician license in good standing in applicable state.
• Minimum of three years of experience as a licensed veterinary technician required, with demonstrated leadership or mentorship responsibilities preferred.
• Advanced technical proficiency in veterinary nursing, anesthesia monitoring, dentistry, radiology, lab work, and client communication.
• Strong ability to lead by example, motivate others, and maintain composure in high-pressure situations.
• Strong verbal and written communication skills.
• Comfort and confidence in handling animals of all sizes and temperaments.

Physical Requirements

• Ability to stand, walk, stoop, kneel, crouch, and climb.
• Ability to lift, carry, and move up to 50 pounds independently, and over 50 pounds with assistance.
• Capacity to sit, stand, and walk on hard surfaces for extended periods.
• Ability to work in noisy environments with sounds from animals and medical equipment.
• Routine exposure to animals that may bite or scratch.
• Occasional exposure to anesthesia, radiation, biological hazards, and medications/controlled substances.
• Adequate hearing to understand verbal instructions and client communication.
• Vision capabilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Good hand-eye coordination and manual dexterity to operate medical equipment and computer systems.

Travel

Less than 10%

Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to (url removed) and let us know the nature of your request and your contact information.

EEO Statement
Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees.

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