Company : Santa Cruz Community Health
Country: United States
Location : Santa Cruz, California
Post: Mon, 06 Nov 2023 20:30:06 GMT
Expires: Mon, 04 Dec 2023 23:59:59 GMT
Apply Job : Apply Online
—————————— Job Description ——————————
Santa Cruz Community Health (SCCH) began as a women’s health collective in 1974 with the mission to improve the health of our patients and the community and advocate the feminist goals of social, political, and economic equality. Now, nearly 50 years later, we serve that same mission as a nonprofit Federally Qualified Health Center operating three separate sites: the Santa Cruz Women’s Health Center in downtown Santa Cruz serving women and children; the East Cliff Family Health Center in Live Oak, serving everyone; and the Santa Cruz Mountain Health Center providing easier access to care for our patients in the San Lorenzo Valley.
SCCH has a diverse patient population and an engaging and friendly work environment. Our caring and committed staff works as a team to fulfill our mission so that all our patients have access to comprehensive, quality health care.
In December 2022, the East Cliff Family Health Center changed locations in Live Oak and moved into a brand-new space offering an integrated, state-of-the-art health and housing campus. SCCH will continue to provide medical, behavioral health, and specialty care with a focus on pediatrics. The campus addresses a triple goal of increasing access to healthcare, growing affordable housing, and creating economic opportunity. Partners in the project are Santa Cruz Community Health, Dientes Community Dental Care, and MidPen Housing.
Quality Assurance Director (QAD) is responsible for maintaining Santa Cruz Community Health’s (SCCH) Quality Assurance (QA) program at each clinic site and administration office to ensure the highest degree of patient safety and staff preparedness to excel in their clinical duties. The QAD leads the planning, coordination, and implementation of quality and safety assessments, activities, and programs in accordance with most current applicable federal, state, and local standards, guidelines, and regulations. The QAD routinely works in partnership with all departments and compliance team members (including Compliance Officer and Quality Improvement Director), and has three direct reports, Quality Assurance Coordinator and Vaccine and Inventory Coordinators.
Reports to: Chief Medical Officer
Classification: Full-time, Salary, Exempt
Salary Range: $90,670 – $129,429 per year
Location: Hybrid – Remote and onsite
Competitive compensation & benefits package are available to staff working at least 20 hours per week. Paid time off and paid holidays accrue from date of hire. Paid Medical License(s) and CME (fees and days off). Employer subsidized group health, dental, vision and life insurance plans the first of the month after 30 days of employment. Automatic 2% enrollment in an Employer sponsored 401K plan with a 2% retirement match.
ESSENTIAL DUTIES & RESPONSIBILITIES:
CORE JOB RESPONSIBILITIES:
Oversees the Quality Assurance (QA) department in collaboration with the Chief Medical Officer, Quality Improvement Director, and Chief Operations Officer/Compliance Officer.
Supports the development, implementation, and maintenance of policies, procedures, and workflows pertaining to clinical quality assurance.
Leads the monitoring of health center activities to ensure compliance with Health Resources and Services Administration (HRSA) clinical requirements as a recipient of funding under section 330 of the Public Health Service Act.
Supervises organizational clinical audits for the following entities: VFC, CHDP, CCAH, EWC, CPSP HRSA, and more as needed.
Maintains clinical event reporting, monitors follow-through to ensure resolution and performance improvement, and reports out to Board of Directors, Risk Management Committees, and SCCH staff.
Reports quarterly quality assurance activities and outcomes to the SCCH Board of Directors.
Works in collaboration with the Human Resources Department to maintain an effective compliance/risk management program, including but not limited to required trainings for new and existing staff, assisting with the employee health program, and auditing credentialing and privileging files to ensure compliance.
Leads the Clinical Risk Management Committee in collaboration with the Chief Medical Officer and Quality Improvement Director to support managers and other key stakeholders in reviewing and addressing areas of clinical risk or issues pertaining to the QI/QA program.
Assists with oversight of SCCH clinical laboratories as a designee of the Clinical Lab Director (CMO) in a Provider Performed Microscopy Procedure (PPMP)-certified lab, including but not limited to ensuring training of staff, laboratory safety, and quality control of equipment and supplies.
Assists with oversight of the Vaccines for Children (VFC) program as designee to Provider of Record (CMO), ensuring compliance with program requirements.
Assists with oversight of pharmaceutical and medical supply management.
Acts as a resource for infection control and prevention-related matters, including but not limited to bloodborne pathogens training, transmission-based precautions workflows, and cleaning/disinfection protocols in the clinics.
Ensures that all new hires are trained in risk management, quality assurance, infection prevention and control, and medical emergency protocol as relevant to job function.
Assists Medical Leadership Team with planning and implementing semi-annual mock codes/emergency medical trainings.
Assists Medical Leadership Team with facilitating and reviewing provider peer review process.
Works with the QA Department to conduct routine facility audits to ensure compliance with clinical standards regarding infection control, medication management, laboratory compliance, and more.
Assesses need for and facilitates education, training, and technical assistance for staff to ensure compliance with QA efforts.
Performs all duties in accordance with SCCH policies, guidelines, and protocols.
Assumes other duties, including special projects as assigned or needed.
Bachelor’s degree in nursing from an accredited college or university, or advanced medical degree and/or licensure.
Minimum of three years’ experience directing and managing projects.
Minimum of three years’ experience working directly with corporate compliance programs in a healthcare setting in a managerial or supervisory capacity.
Must be familiar with relevant legislations, laws, regulations, precedents, and protocol of clinical practice for Federally Qualified Health Centers (FQHC).
Familiarity with operational, financial, quality assurance, and general personnel procedures and regulations required.
Experience in program design, implementation, and evaluation.
Extensive knowledge and experience with industry-leading quality improvement methods and tools.
Proficient technology skills: MS Office applications (Excel, Visio, Word, PowerPoint), Outlook, Microsoft Teams, EHR systems.
Masters level or equivalent experience in nursing, health services administration, public health, or related field from an accredited college or university.
Certified Professional in Healthcare Quality (CPHQ) or Certified in Healthcare Compliance (CHC).
Experience working with under-resourced populations.
Skills & Knowledge:
Knowledge of standard clinical healthcare practice policies and procedures.
Experience working on computers and Knowledge of Microsoft Office software products.
Ability to work with practice management and EHR systems.
Knowledge of health insurance plans.
Knowledge of healthcare terminology, procedures, and practice.
Knowledge of HIPAA regulations.
Excellent verbal and written communication skills.
Knowledge of personnel management and labor law as it relates to this position.
Ability to work independently and to use good judgment.
Ability to work effectively and harmoniously with co-workers.
Possess empathy towards the needs of others with excellent leadership and coaching skills.
Actively works to maintain a good working relationship and team approach with peers and co-workers.
SANTA CRUZ COMMUNITY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER (W/M/V/D).