Website PEAK Technical Services Inc.
PEAK Technical Services Inc.
Company : PEAK Technical Services Inc.
Role Summary
Lead the quality assurance operations, ensuring internal and customer quality standards are met. Oversee inspection, supplier quality, product reliability, audits, and continuous improvement. Liaise with clients, internal engineering/manufacturing teams, and suppliers to monitor, analyze, and improve quality performance.
Key Responsibilities
-
Oversee QA operations: inspections, supplier management, root cause analysis, and product reliability programs.
-
Develop, maintain, and improve the Quality Management System (QMS). Includes training programs for staff.
-
Lead internal audits and support external certifications / ensure compliance with relevant industry standards. Drive quality improvement initiatives (defects reduction, preventive measures).
-
Manage customer complaints: coordinate responses, corrective action plans, and preventive actions.
-
Engage with clients via regular quality meetings and action plans.
-
Lead and develop the QA team; foster accountability and continuous improvement.
Required Qualifications
-
Experience: Minimum ~5+ years in quality assurance / quality management roles, including at least ~3 years in a managerial / leadership capacity.
-
Education: Bachelor's degree in Engineering, Math, or a related technical field.
-
Technical Skills & Standards:
-
Familiarity with SMT (Surface Mount Technology) processes.
-
Knowledge of IPC-610 / IPC-600 standards.
-
SPC (Statistical Process Control), Lean Manufacturing, Six Sigma.
-
-
Language / Communication: Fluency in English and Chinese. Strong communication skills.
-
Other preferred / nice-to-have: Experience with IATF 16949, ISO 26262, ISO 13485 or similar. Ability to manage stress, cross-department collaboration.
Skills & Attributes
-
Strong analytical & problem-solving ability.
-
Good at leading teams and driving culture of continuous improvement.
-
Excellent communication, both with internal teams and customers/suppliers.
-
Ability to handle audits, compliance, and regulatory requirements.
-
Comfortable working under pressure, with cross-functional coordination.
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.
PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.
Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to (url removed) and (url removed)