Website ServiceNow
ServiceNow
Company : ServiceNow
Job Description
A CSM QE at ServiceNow, "Customer Service Management Quality Engineer," and our team is in charge of testing and ensuring the quality of the ServiceNow Customer Service Management (CSM) application, verifying that all features and functions within the platform work as intended and deliver a seamless customer experience by identifying and resolving any defects or issues that may arise during testing. Come join our team and be a key player on our CSM QE team at ServiceNow, where you’ll ensure the seamless performance and reliability of cutting-edge solutions that empower businesses worldwide to work smarter and achieve more.
What you get to do in this role:
Maintain existing automation test frameworks
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans; execute and automate them
Partner with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments