User Researcher – III

  • Permanent
  • Anywhere

Website eTeam Inc.

eTeam Inc.

Company : eTeam Inc.

Country: United States

Location : Basking Ridge, New Jersey

Post: Fri, 24 Mar 2023 06:37:44 GMT

Expires: Fri, 21 Apr 2023 23:59:59 GMT

Apply Job : Apply Online

—————————— Job Description ——————————

Title: Customer Insights Consultant / Product Researcher/User Researcher

Location: Basking Ridge, NJ (Remote: EST Hours)

Duration: 12+ Months


You ll support the CMI Value Prop team to uncover actionable insights to drive our strategies, business decisions, and overall competitive advantage specifically as it applies to our Global Network & Technology group. You ll design studies, gather primary and secondary research, manage our vendor partners, and ensure that we get the best market insights to drive our decision making. By helping us understand and anticipate customer needs, you ll be shaping what s next for us.

What you ll be doing:

– Fielding research briefs from stakeholders and translating them into recommended primary research approaches and recommended methodologies.

– Executing on all aspects of primary research, including designing sampling plans, writing quantitative surveys, managing survey programming and checking programs.

– Creating visually appealing and concise presentations – taking large and broad sets of data and reports and streamlining into a concise and actionable story

– Managing research agency partners and research projects from scoping to delivery.

– Synthesizing information from various sources into meaningful insights.

What we re looking for:

Digging into lots of data fascinates you and you know its real value is in the insights it provides. You have a consulting approach to really understand research needs and design the right research solution. You re able to translate data into narratives and tailor your presentation and recommendations to the audience function and level to meet their needs. But you re not just about the numbers – you have a business mindset that makes your recommendations sound and practical.


– Bachelor s degree or five or more years of work experience.

– Five or more years of relevant work experience.

– Consumer or B2B market research experience including Quantitative Research, Concept Testing, Conjoint, Max Diff, Choice Models, Segmentation, Tracking, Forecasting, Advanced Analytics.


– An advanced degree in Market Research, Social Sciences (eg. Psychology, Sociology, etc.) or Business (eg. economics, MBA, etc.) or a certification in Market Research (UGA, etc.)

– Experience at or working alongside a market research agency or related vendor

– Designed small and large scale research projects involving primary and secondary data collection. Ideally, consumer and business research.

– Analyzed data from multiple sources, and provided insights and recommendations tailored to different functions and levels.

– Managed agency vendor relationships including scoping, budgeting, quality and timeliness.

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